By pressing accept you are agreeing to the below terms of service for booking.
## Terms and Conditions of Service – Private End-of-Life Consulting
**Effective immediately upon booking services.**
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### 1. Scope of Service – Mandatory Requirements
- **Clients MUST be actively working with both a licensed funeral director AND a licensed hospice provider at the time of booking.**
- The consultant is **currently in funeral school and is not yet a licensed funeral director**. This service **does NOT replace, substitute, or fulfill any duties of a licensed funeral director**.
- Services are strictly **non-medical** and **non-religious**.
- The consultant provides **coordination, operational oversight, and logistical management** only.
- All services are **package-specific** (Consultation, Notary Services, After-Death Logistics, Bedside Presence, Extended Support) and are **not interchangeable** unless booked explicitly.
- While the consultant holds PCA/CNA credentials (license pending), **no medical, clinical, or caregiving services are provided**.
- The consultant is **not a lawyer** and does not provide legal advice.
> **Important:** If a client is not engaged with both a licensed funeral director and hospice provider, **service bookings will be immediately declined**. No exceptions.
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### 2. Booking & Scheduling
- All engagements are arranged in **four-hour intervals**, with extensions available if requested and scheduled.
- Consultations may be conducted **in person** or via a **secure, private video conference**.
- Video consultations are transmitted digitally; the consultant is not responsible for **technical failures or interruptions beyond their control**.
- Clients are responsible for **having documents, information, and relevant parties prepared** prior to service commencement.
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### 3. Cancellation & Rescheduling
- Cancellations with less than **24 hours’ notice** incur a fee equal to **50% of the booked service**.
- No refunds are offered for services rendered or scheduled.
- The consultant may **reschedule or cancel** due to natural disasters, acts of war, or inclement weather.
- The consultant may **cancel at any time** if the client, household members, or family display hostile, abusive, or threatening behavior.
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### 4. Payment
- Payment is due **prior to service commencement** via agreed-upon methods.
- Additional hours beyond the booked interval will be billed at the **standard hourly rate**.
- Minimum notice for requesting additional hours is **two hours prior** to service start.
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### 5. Transportation
- The consultant **does not provide transportation in their own vehicle**.
- Clients are responsible for arranging their own transportation.
- The consultant may **refer clients to vetted in-home care or private transportation services** to ensure discreet and seamless transit.
- The consultant is **not liable for accidents, damage, or delays** arising from client-arranged transportation.
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### 6. Client Conduct
- Clients agree to maintain a **professional and respectful environment**.
- Services may be **suspended or terminated** if the client or associated parties act in a hostile, threatening, or abusive manner.
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### 7. Liability
- The consultant is not responsible for any **legal, medical, or financial consequences** arising from client decisions.
- Clients acknowledge that these services **do not replace professional legal, financial, or medical guidance**.
- Clients assume full responsibility for compliance with applicable laws and regulations.
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### 8. Confidentiality & Discretion
- All client information, household details, and service activities are treated with **strict discretion**.
- Information will not be disclosed to third parties except as **legally required**.
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### 9. Force Majeure
- The consultant is not liable for delays, rescheduling, or cancellations due to **events beyond reasonable control**, including natural disasters, acts of war, or severe weather.
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### 10. Additional Provisions
- **Indemnification:** Clients agree to **hold the consultant harmless** from any claims arising from use of services.
- **Non-Transferable / Non-Assignable:** Services are **for the named client only** and cannot be transferred without prior consent.
- **Emergency Protocols:** Clients must contact **911 or appropriate authorities** for medical emergencies.
- **Photography / Recording Policy:** Recording of services is **prohibited** unless agreed in advance.
- **Governing Law:** Virginia law governs this agreement.
- **Severability:** If any provision is found invalid, the remainder remains in effect.
- **Entire Agreement:** This document constitutes the **entire agreement** between client and consultant, superseding any verbal assurances or representations.
- **Acknowledgement:** By booking services, clients **affirm that they are currently engaged with both a licensed funeral director and a licensed hospice provider** and acknowledge **understanding and acceptance** of these Terms & Conditions.
